If you run your own property firm, it is important that you have guidelines that direct all its operational aspects. Such guiding principles need to documented and disturbed to all employees to enhance smooth operations. Here are top tips on developing a Policies and Procedures Manual and Management Guides for Real Estate companies.
Creating any office manual or management guide requires first determining the topics that it should cover. Ideally, the document should adequately address all important areas such as the mission statement, personnel policies and operations in general. Examples of some of the topics to be included are advertising, brokerage relationships, commission structures and communications. It is important to note that this is as guide only and you can include any area that is important to your company.
Producing any document detailing company guidelines can be done in two major ways. Just as it is important to determine what to topics to address, it is equally important to decide on the writer. You can opt to have the job done internally, especially when operating within a limited budget. Alternatively, you can choose to hire a consultant.
Before bringing in an expert in guidelines development, you need to think about certain things. The most important issue involves finding the right person. This can be done through seeking recommendations from other organizations within the real estate industry. If they have carried similar exercises before, they can easily refer you to the consultants they hired. Still, you can search online.
The manual you create should be easily digestible. All the employees within the organization should not find it an uphill task to read it. The use of concise, clear and simple language when drafting the guide should also be encouraged. Whenever possible, the drafter need to make use of positive statements. Additionally, it is important to label each chapter in such a way as to make it possible for staffs to jump to the content they need.
The distribution of the document is another important aspect to consider. Every staff in your office needs to know how to access it at any time. You should also ensure that every new employee is provided with a copy and they should acknowledge receipt of. Because real estate practitioners are always on the go, it is important to provide an online copy of the guide.
The management has a responsibility to ensure that the guide is updated regularly. This requires coming up with a maintenance plan with an aim of maintaining the accuracy of the document. Such a plan is important because it is only natural for laws and priorities of any firm to change. Also, work closely with an attorney in reviewing the write up to be sure it is in line with applicable regulations.
There are many things that good manuals and guides should do within a real estate company. First, they should provide clear definition of both administrative and sales functions of the firm. Secondly, they should provide the best methods of resolving conflicts that might occur from time to time. Additionally, they should aid everyone with the organization in understanding all the rules to abide by.
Creating any office manual or management guide requires first determining the topics that it should cover. Ideally, the document should adequately address all important areas such as the mission statement, personnel policies and operations in general. Examples of some of the topics to be included are advertising, brokerage relationships, commission structures and communications. It is important to note that this is as guide only and you can include any area that is important to your company.
Producing any document detailing company guidelines can be done in two major ways. Just as it is important to determine what to topics to address, it is equally important to decide on the writer. You can opt to have the job done internally, especially when operating within a limited budget. Alternatively, you can choose to hire a consultant.
Before bringing in an expert in guidelines development, you need to think about certain things. The most important issue involves finding the right person. This can be done through seeking recommendations from other organizations within the real estate industry. If they have carried similar exercises before, they can easily refer you to the consultants they hired. Still, you can search online.
The manual you create should be easily digestible. All the employees within the organization should not find it an uphill task to read it. The use of concise, clear and simple language when drafting the guide should also be encouraged. Whenever possible, the drafter need to make use of positive statements. Additionally, it is important to label each chapter in such a way as to make it possible for staffs to jump to the content they need.
The distribution of the document is another important aspect to consider. Every staff in your office needs to know how to access it at any time. You should also ensure that every new employee is provided with a copy and they should acknowledge receipt of. Because real estate practitioners are always on the go, it is important to provide an online copy of the guide.
The management has a responsibility to ensure that the guide is updated regularly. This requires coming up with a maintenance plan with an aim of maintaining the accuracy of the document. Such a plan is important because it is only natural for laws and priorities of any firm to change. Also, work closely with an attorney in reviewing the write up to be sure it is in line with applicable regulations.
There are many things that good manuals and guides should do within a real estate company. First, they should provide clear definition of both administrative and sales functions of the firm. Secondly, they should provide the best methods of resolving conflicts that might occur from time to time. Additionally, they should aid everyone with the organization in understanding all the rules to abide by.
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