Tuesday, 9 October 2012

Late Fees Focused On By a Debt Collection Agency

By Rob Sutter


Hollywood Video is a company that is long gone but that doesn't change the fact that fees seem to still be coming. Normally, a debt collection agency would work with all parties in order for an agreement to be settled on but this is not the case. Hollywood Video's fees have become outrageous to those that have been targeted but why is it that these fees are being brought to light long after the company's figurative burial? What are these companies doing wrong that most others get right?

When a rental company like Hollywood Video has late fees, it's almost a certainty that these would be brought to light in a timely fashion. A rightful debt collection agency would, without question, see something amiss in this business move. Why would a defunct company be bringing out these late fees when business is current nonexistent? However, what's more strange than these delayed late fees is the fact that the companies supposedly working with Hollywood Video are acting out in ways that companies in this line of work should not.

Legitimately good debt collecting companies like Rapid Recovery for instance know what is needed in order to gain funds that are owed. All parties should be treated with professionalism and respect, no criminal act going unpunished. A high standard, to be sure, but it is attainable; this matter of thinking can't be applied to Hollywood Video. The debt collection agency that is working under the guidance of Hollywood Video doesn't feel that way and it goes to show in the 500 complaints filed in the past 90 days. The debtors may be in the right on this matter.

The company that's been targeted by consumers is Universal Fidelity and has granted itself the label of "consumer advocate punching bag." I personally found this to be a cowardly move done by a company that only wants to save its own skin. Of course, one has to wonder if the previous 500 complaints are entirely legitimate. Can so many actually either be lying or simply wrong? While many people might be in favor of this argument, I am of the opinion that there's no weight to such an argument.

Consumers and their complaints only seem to grow and the late fees seem to be hurting their credit scores, too. There has to be motivation on the part of the consumers in order for justice to be served; why else would there be such strong buzz on this story? Something isn't right and it's a shame that good debt companies like Rapid Recovery find themselves in a business where others feel like being cutthroat is the only way to go. Don't let Hollywood Video taint your view; debt collection companies can be reliable and no story like this should make you feel otherwise.




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