When you are selling your home, expect a lot of people to "intrude" on your privacy. Real estate agents handle most of the calls and inquiries, if not all of them - that is, if you enlist their assistance. However, if you are selling your home independently, then you've got some mighty big shoes to fill.
If you are an independent home seller, be prepared to get your email inbox flooded and your home phone (and maybe your mobile phone too) ringing off the hook. Regarding emails, answering them should not be a problem, because this allows you to buy some time and to send your reply any time you're ready. People phoning in their inquiries is definitely not the same banana.
If you think that this is actually a piece of cake because the other person cannot see you, then au contraire - they may not see you, but they can FEEL you. Remember that the person you are speaking to is most likely able to gauge your mood as of that particular moment. Your tone of voice and inflection tells the entire story - they may not be able to read your body language but they will always be able to sense if you are irate, sarcastic or bored. That said, you should make your tone of voice conversational and warm. They may ask you questions even your five-year-old can answer, but you should never convey exasperation.
And of course, it is given that you need to know every minute detail about your home. Now obviously you know the basics, like how many cars garage, how many bedrooms, how many toilets and the like, but always be prepared for those "pop quiz"-style questions, such as when was the last time you had pest control pay a visit to get rid of termites. Nothing is more irritating to a buyer than a seller who cannot answer "pop quiz" questions with full confidence.
Ideally, you want to be the point person, the one in charge of answering any inquiries about your home. But chances are you will not always be at home, so you may want to designate somebody to do the talking in your stead, and leave specific instructions to that person. If no one can do the job well, then make sure you can be reached through your cell phone.
If you are an independent home seller, be prepared to get your email inbox flooded and your home phone (and maybe your mobile phone too) ringing off the hook. Regarding emails, answering them should not be a problem, because this allows you to buy some time and to send your reply any time you're ready. People phoning in their inquiries is definitely not the same banana.
If you think that this is actually a piece of cake because the other person cannot see you, then au contraire - they may not see you, but they can FEEL you. Remember that the person you are speaking to is most likely able to gauge your mood as of that particular moment. Your tone of voice and inflection tells the entire story - they may not be able to read your body language but they will always be able to sense if you are irate, sarcastic or bored. That said, you should make your tone of voice conversational and warm. They may ask you questions even your five-year-old can answer, but you should never convey exasperation.
And of course, it is given that you need to know every minute detail about your home. Now obviously you know the basics, like how many cars garage, how many bedrooms, how many toilets and the like, but always be prepared for those "pop quiz"-style questions, such as when was the last time you had pest control pay a visit to get rid of termites. Nothing is more irritating to a buyer than a seller who cannot answer "pop quiz" questions with full confidence.
Ideally, you want to be the point person, the one in charge of answering any inquiries about your home. But chances are you will not always be at home, so you may want to designate somebody to do the talking in your stead, and leave specific instructions to that person. If no one can do the job well, then make sure you can be reached through your cell phone.
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